1. Customer Responsibility: The customer is responsible for providing accurate information during registration. If incorrect information is provided, the customer’s ability to use the https://www.respowater.com/ website may be restricted.
2. Confidentiality: The website owners commit not to disclose the confidential information provided during registration to third parties.
3. Right to Purchase Products:
- Individuals over the age of 16.
- Individuals under the age of 16 with parental or guardian consent.
- Legal entities.
4. Prohibited Actions:
- Copying, using, distributing, or reproducing the information or content from the site without written permission from the site owner.
- Using computer programs that could harm the website’s operations or otherwise disrupt the www.aquatorioniser.com system.
5. Data Guidelines: When providing your details, use Lithuanian characters. Names, surnames, and place names must begin with a capital letter. A precise residential address is required for delivery and invoicing.
6. Phone Number Requirement: You must provide your phone number during registration.
7. Website Rights:
- We reserve the right to update the information on the site; new terms take effect immediately after being posted.
- Restrict access for customers who do not comply with these rules.
- Take legal action against individuals who violate these rules or engage in harmful activities.
8. Purchase Confirmation: By purchasing products, you confirm that you are familiar with the return policy and warranties.
9. Product Representation: The product may differ from the item shown in the picture. The picture may include details that are not part of the product set. Product quantities are limited. If the price in the online store and physical store differ, the correct price is the one in the physical store.
Payment Methods
At www.aquatorioniser.com, you can pay in one of the following ways:
- Cash
- Online banking
- Bank transfer
- Paysera (mokejimai.lt)
Cash Payments: You can pay in cash upon receipt at the "Burbuliukas" stores or to the courier delivering the goods. Please ensure that you have the exact amount of cash as specified in your order.
Online Banking: Payments can be made using popular electronic banking systems, including Swedbank, SEB, DnB, Nordea Bank Lithuania, Danske Bank, Citadele Bank, and Šiaulių Bankas.
To make a payment using online banking:
1. Complete the contact information and choose "Online Banking" as your payment method.
2. You will be redirected to your bank’s page, and the system will generate the payment details for your order.
3. Once payment is confirmed, you will return to www.aquatorioniser.com.
Bank Transfer: You can pay by making a traditional bank transfer to the account provided. Ensure to include your order number as the payment reference.
Account Details:
- Recipient: UAB "BURBULIUKAS IR CO"
- IBAN: LT032140030001970245
- Bank: Nordea Bank Finland Plc
- Company Code: 147952214
- Payment Reference: Order number
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Return and Exchange Policy for Defective Products
1. Defective products will be repaired, replaced, or refunded in accordance with the terms and Lithuanian laws.
2. If you receive a defective product, you may request one of the following:
- Free repair within a reasonable time if possible.
- A price reduction.
- Replacement with an identical product unless the defect is minor or caused by the buyer.
- A refund and cancellation of the purchase agreement if the defect significantly breaches the contract.
3. You may request to reduce the price or cancel the agreement if:
- The seller has not repaired or replaced the product.
- The defect persists despite the seller's efforts to resolve it.
- The defect is substantial.
4. You may not cancel the contract if the defect is minor.
5. Products must be returned in appropriate packaging and include the purchase receipt and warranty documents if applicable.
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General Return and Exchange Rules
- If the wrong products are delivered, you must notify the seller within 7 working days.
- Return shipping costs are covered by the seller if the wrong or defective products are delivered.
- Products must be packaged securely for return to avoid damage during shipping.
Refunds will be processed within 5 business days after receiving the returned product. Refunds are issued in the same form as the original payment unless otherwise agreed.